Refund & Cancellation Policy

Last updated: October 16, 2026

In short: cancel anytime and keep Pro until the end of the period you paid for. If you're a new subscriber and Pro isn't for you, ask within 7 days of your first payment for a full refund.

Cancelling

Go to progress → Manage billing → Cancel subscription. It takes a few seconds, and you don't need to contact us.
You keep Foothold Pro until the end of your current monthly or yearly period. After that, your account returns to the free plan and you won't be charged again.
Your progress and points are kept. If you subscribe again later, everything is where you left it.

7-day refund for new subscribers

If this is your first Foothold Pro payment, you can ask for a full refund within 7 days of that payment. This applies to both monthly and yearly plans.
To ask, email guzee003@gmail.com from the email address you used at checkout. Include your Foothold username.
Once the refund is issued, your subscription is cancelled and your account returns to the free plan straight away.
Refunds go back to your original payment method. Depending on your bank, they usually appear within 5–10 business days.
The 7-day refund applies once per person.

After 7 days, and renewals

Renewal payments, and payments more than 7 days old, aren't refundable, and we don't give partial refunds for unused time. You can still cancel anytime so you won't be charged again.
If you were charged by mistake, for example a duplicate payment or a charge after you cancelled, email us and we'll fix it.
Nothing in this policy limits any refund rights you have under the consumer protection laws where you live.

Questions

Email guzee003@gmail.com. We usually reply within 2 business days.